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posted by Vent at
10:39 AM
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If you spend any money in northern P.G. County (below), you probably have valuable "customer experiences," we'll call them,
to share with your
community. Those of us who shop for goods and services in this area are the caretakers of this important Web site.
This site's purpose is to benefit consumers and the businesses in our community, both. Discerning shoppers can learn which businesses really take care of us as customers; and astute businesses can use the free customer feedback as a learning tool to improve consumer care (and their own bottom line). We aim to be fair in our endeavors, too. We want to see the shopping environment improve in our community for EVERYONE!
We're striving to be top-of-mind in the Beltsville vicinity for customer-service reporting on local merchants and services. Send us your gripes AND congratulations concerning area businesses (from rec centers to nail salons) and their customer service, and we'll get them up. Hit us at beltsvilleshopper@gmail.com to share your stories, anonymously or otherwise. We'll even interview you and write your story for you if you want.
The really good, the bad, and the downright ugly. That's what this forum is about, as it pertains to customer service while shopping or receiving other services (e.g., yard, auto) in the Beltsville/Hyattsville/College Park/Laurel/Greenbelt, MD area. But not so much the mundane. Send us your gripes AND congratulations concerning customer-service-related "incidents," and we'll get them up and give the merchant an opportunity to comment. Our philosophy is that if we can expend the energy to gripe about poor service, then we should be equally inspired to laud instances of exceptional customer service. Fellow patrons, let's have at it. Hit us at beltsvilleshopper@gmail.com with your customer service tragedies and triumphs. Be sure to specify whether you want your article to appear from "Anonymous" or to bear your name (even a made-up one). And read the related Washington Post article.
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We don't sell or advertise a thing at beltsvilleshopper.blogspot.com. We're the place to come if you've had customer-service-related problems with, or if you want to praise a business or service--or any kind of organization in our little corner of Prince George's County.
Please submit your comments on the articles posted. Area businesses need to be made more aware that many of us are taking notice of how much, or how little, our patronage really means to them.
You can also send in your own commendations for exceptional customer service you've received, or gripes concerning downright trifling treatment, via the e-mail address (beltsvilleshopper@gmail.com), and we'll make sure they get the message and have a chance to respond.
Real Local. Free. Real Empowering. Tell somebody. www.beltsvilleshopper.blogspot.com.